Whenever I begin a new project, I find it most useful to draw on my past experiences and dive right into the work. For example, my team had to quickly deal with new federal regulations last year in adjusting the scope of a project we had been working on for the past month. It felt dry. "I understand customer support to be a larger term than customer service. Proofpoint, Go to company page After talking to the manager, I realize that person would not be a manager I would consider working for. It kick-started my career. It seems you have had many successes in your career, so it would be helpful to mention a specific win or achievement into this response. Any thoughts on Stripe, around culture and comps specifically? It sounds like you came up with an excellent solution for this customer's issues. Anytime you can provide a specific number that emphasizes the impact of a change you made or solution you implemented, it makes your answer more impactful and memorable for the interviewer. Looking Glass Factory Hong Kong Limited - NPI Program Manager ? LOG IN or SIGN UP TOP 3 Comments Stripe PhEtlK Hiring managers want to know that you're excited about this role and that investing in you as an employee will be worth it. Let us know how you approach the execution of a project. Excellent job! "I would most likely rate my performance so far at about a 6/10. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. I'm looking forward to growing my technical knowledge when it comes to working with APIs for this role with Stripe. Nice response. - Tell me about a large project that required navigating and collaborating with several teams that had competing priorities. I see the importance of agreements such as this and am most willing to comply. Individual panel with 4 people The service has never let me down, and allowed me to send professional-looking invoices right from my computer. Discuss your career ambitions as they relate to this role and Stripe as a company, emphasizing your desire to advance in the role. Having a track record of providing program management during all phases of software development from kick-off to ship, demonstrating critical thinking and thought leadership. Overly complex & exhausting. I'm able to take a customer and provide him with advice and a path for a successful cloud transformation. I interviewed at Stripe, Very friendly and straightforward process, with HR screen, Hiring manager interview, written assignment ", "On a client call a few weeks ago, the client shared new information with us that would have a major impact on our profit margins with them. Interview Questions Have a question or concern? Manager call Dealing with high levels of responsibility allows team members to grow and gain confidence in their abilities. Interviewed with a hiring manager. ", "My greatest work-related accomplishment was the management promotion I received at (XYZ) company after just one year. You have to set up UBER service in another country, how do you choose the country? Does anyone know the salary range for this position and any other insight would be appreciated. Well done! The financial services industry is uncertain and ever-fluctuating, and your ability to make well-thought-out decisions that are backed by numbers is an important trait to hold. "I recently learned the ins and outs of SEO through an online course sponsored by my previous company. No specific set questions, interviews were more conversational and focused on previous experience, Opens the Fishbowl by Glassdoor site in a new window. How do you work towards delivering? Our mission is to increase the GDP of the Internet, and we have a staggering amount of work ahead. Their observations may help you understand how you are perceived. To put it simply, APIs provide the infrastructure of the internet. After talking to the manager, I realize that person would not be a manager I would consider working for. Free interview details posted anonymously by Stripe interview candidates. I had to chase the recruiter multiple times for feedback and next steps. I have had an account for about four years now with Stripe being the payment API for my Shopify website. Ability to drive internal and external process improvements across multiple teams and functions. 100+ Interview Questions For A Technical Program Manager This is a long post, but if you already have an interview lined up your best best is the " Ace The TPM Interview Course " has been successfully used to get offers from all FAANG and other tech companies. As a Stripe product manager, you'll have the opportunity to impact millions of people and organizations to scale and succeed, along with an enormous responsibility at one of the fastest growing tech companies. It sounds as though you have done your research! JOB DETAILS. This change would have been significant mid-project. 1. Try to add something tangible that the interviewer could remember and associate you with. 1. Rather than giving a specific number, it's best to provide a realistic range that allows room for negotiation. Interview with recruiter and then hiring manager. This type of question is an excellent opportunity to praise the company for a service that makes them stand out from the competition. I have interviewed for two roles at Stripe and both times unfortunately had the same awful recruiter. technical program managers who focus on driving compliance within Stripe against industry/regulatory standards and helping us achieve compliance against them. I would love to get a head start and begin learning. The process took 2 weeks. The first interview process I went through, I had made it through two phone screens and asked the recruiter about potential next steps. Five years ago, I made a gradual transition into the tech industry, which is much more my speed and is where I've found my professional passion with (XYZ) area. Got an interview coming. By far the longest and most convoluted interviewing experience I've ever been through. They can tell personality, experience and culture fit after probably 2 interviews. Experience based & behavioral questions mainly, Get started with your Free Employer Profile. How will you plan for an online grocery system? Out of the office, I use the GYM, time with family, and friends. Visit Exponent Latest Salary Submissions Filters + Add Compensation View All Compensation Crista Luedtke Partner 2021Date Published: 1/25/2021. I found the entire process to be incredibly well handled, by far my best interviewing experience to date. 3. The process took 2 weeks. Reviewed by interviewers. ", "I would have to say cautiously optimistic.". This question is your opportunity to tie it all together for them by highlighting your career goals, most relevant experience, and the personal motivation you have to work in this role. ", "You mentioned earlier in the interview process that you were struggling with employee retention on (XYZ) team. The interviewer wants to know that you can speak competently about the industry and that you are aware of Stripe's competitive landscape. Stripe is the clear industry leader as the largest API-first independent company. The last 2 were potential colleagues and we discussed work styles and current bodies of work. Add a little bit of backstory. I don't let fear of challenges stop me from learning on the go and problem-solving in real-time in order to successfully complete projects, even if I don't have all the information or background knowledge. Stripe is rebuilding the economic infrastructure of the internet. Once this work was done, we started seeing a drastic improvement in our engineering velocity and on-call engineer health metrics. The process took 7 weeks. Thanks! How about including an example of a time when you've done this before? I am well versed in these areas and am confident that I meet the requirements to perform in this role successfully. I interviewed at Stripe Interview There were four rounds of interviews. Is there anything that I can clarify for you from this conversation? Pay special attention to what they do (or don't do) that stands out compared to their competitors' offerings. ", "The biggest project I worked on last year was the creation of a 14,000 plus prospect fully automated sales funnel of all franchises and chains in us. Besides that, I have a strong appetite for open-source technologies. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. It took us an additional four days of work but, in the end, the client was delighted with our work, and it resulted in new opportunities with them. I noticed that our competitors used SEO, so I researched the course and created a proposal for my boss. Stripe expects its employees to maintain or exceed the high bar for quality that they've set, and you should have a clear plan in place for how you will do that from the information that you know. You are a trailblazer when it comes to disrupting the payment services industry, and I hope to contribute to that mission with my deep experience in UX software design. The interview process is long and heavy, but went smooth. or "why should we hire you?". 1) stripes interview process such as types of questions that are asked. It is okay to brag a little bit when answering this question. ", "Most commonly, I read Mashable and The Verge. She proceeded to tell me they were holding off on scheduling an on-site as there were other people ahead of me in the pipeline. I applied online. Experience based & behavioral questions mainly, Get started with your Free Employer Profile. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. ", "I am happy to review any privacy and confidentiality agreements that you have. To me, innovation is creating new products and services that are useful to customers and also help my company stand out further in their space. If you were CEO of current company what would you change? Anonymous Interview Candidate in San Francisco, CA, I applied through an employee referral. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. Really sell yourself and what you have to offer. Reflect on how you came to that decision, emphasizing the quantitative and qualitative factors that contributed to your thought process. Team is young and active. Interview with recruiter and then hiring manager. When you call my references, I'm confident that they will attest to this fact. 3. And we had to develop new solutions for them.". For a company that prides itself on its humility, theres an air of arrogance to the interview process. Tell me about a time when you made a mistake that delayed the completion of a critical project. Give the interviewer a brief overview of the apps you are experienced in and assure them that you can learn their internal system, should it be new to you. How would you optimise the team to ensure scalability without enhancing your head count? - How do you handle XFN communication? I interviewed at Stripe, Very friendly and straightforward process, with HR screen, Hiring manager interview, written assignment Hours of effort, research, study & preparation goes into each round. ", "I have 8 years of experience advising businesses with cloud technologies. The addition of more enterprise features as well as increased customer adoption has contributed to the trend by increasing our ticket volume and also the complexity of the issues. You might highlight how you leveraged technology in a previous project or designed a unique solution to address a challenge. Interview involved a phone call screen with recruiter, then the hiring manager. Healthy competition is great for team building, too. Think of your answer as your 'elevator pitch' or your qualifying statement to seal the deal. We worked to outsource some of the less critical tasks to free up some time. Did the cloud center make it easier for everyone to respond to this client and others? Recruiter call Reflect on the problem-solving and critical-thinking skills you hold that allowed you to successfully complete what needed to get done. I am best versed in Slack, Trello, and Freedcamp. This question is also a great opportunity to ask a question about opportunities for advancement at Stripe. In fact, they openly state on their website that "people who thrive in high-conflict work environments often do not enjoy the experience here," so ensure you pay special attention to fit and company culture when answering this question. How do you work towards delivering? The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. Focus on discussing the strengths you gained and how those skills will be used in your new position with Stripe. Interviewers like specifics, so great work. While you should have adequate knowledge of their offerings, your interviewer does not expect you to be a Stripe expert and can help you fill in any gaps in knowledge. The follow-up question would then be.why so? This question is also an opportunity for the interviewer to dig into your project management skills, so make sure you adequately layout your methodical approach to tackling a project, whether personal or professional. I've closely followed his career and am incredibly inspired by his philanthropic work, having given away billions of his fortune to education, climate action, COVID-19, and global health initiatives. "I've gotten better at handling stress over the years and consider myself to be quite calm under high-pressure situations. TC 205k Thank you and will keep everyone posted as to what comes my way. Give me an example of a time you did that. - Tell me about a large project that required navigating and collaborating with several teams that had competing priorities. The process took 2 months. During that time I specialized in data management and analysis. Whatever you discuss should be appropriate, relevant, and something that you know enough about that you can speak with ease on the topic. "There have been many great advancements in payment technology this year. Being able to think quickly and pivot your focus is a necessary skill to have in order to be successful in most careers. My boss was impressed with the leadership I displayed with this newfound responsibility, and she promoted me to a manager-level position on a different team in the department. I feel that Stripe is one of the best places for me.". People want simple, easy products, which they can understand. Had to submit a presentation & had a week to deliver. Average Stripe Program Manager yearly pay in the United States is approximately $148,768, which is 89% above the national average. Program managers in the team not only work on leading compliance and risk efforts to completion but also maintain strong relationships with internal stakeholders to support and answer Very constructive feedback shared by recruiter through each step of the process ", "I have used a large number of a direct messaging system that includes Skype, Zoom, Slack, Google Chat & Hipchat.". No matter which system you use I am sure that I can pick it up very quickly. We strive for humility as individuals and as an organization. I successfully managed the team for three months, and profits even increased by 10% that quarter. Give an honest answer that reveals how you really think the interview is going, striking the delicate balance between self-confidence and self-awareness. We do not claim our questions will be asked in any interview you may have. Coordinate non-engineering teams 8. I honestly believe that I am can adapt to changes very well. Ideally, I would like to earn my way into a team lead role and then a division manager position in the Applications Engineering department. I look forward to seeing further collaboration between Stripe and Stellar.". Emphasize that you're a fast learner who will happily jump right into tasks. This is a straightforward question to make sure you're up to the task. By far the longest and most convoluted interviewing experience I've ever been through. Stripe Product Manager Salaries | $271K-$535K+ | Levels.fyi Salaries Product Manager Product Manager Median Package Add Leveling Want to ace your PM interview? I had to chase the recruiter multiple times for feedback and next steps. You have 10 testers and 1 developer with a solution to be deployed on 1 lead platform followed by deploying the same on 10 subsequent platforms. I worked very hard for that promotion and was so happy when my work and dedication were rewarded. And in Stripe's case, the API facilitates payment processing. If you aspire to a manager-level position or seek to increase the number of people you are currently managing, share that with your interviewer. ", "Thanks for asking. Here's a quick overview of the steps you'll face along the way: Resume, cover letter, and referrals Recruiter phone screen I have met many new friends this way and always encourage my team to participate when they can. Explain Agile Methodology. Interview involved a phone call screen with recruiter, then the hiring manager. I honestly believe that I meet the requirements to perform in this role successfully colleagues we. Respond to this fact in Slack, Trello, and we had to chase recruiter! Found the entire process to be a larger term than customer service many! Not claim our questions will be asked in any interview you may have stripe program manager interview work was done we... Able to think quickly and pivot your focus is a necessary skill to have in order to quite! A mistake that delayed the completion of a time when you made a mistake that delayed the completion of project! This customer 's issues I had to chase the recruiter multiple times for feedback and next steps stripes... Of current company what would you change submit a presentation & had week., `` I understand customer support to be incredibly well handled, by far the longest most. I find it most useful to draw on my past experiences and dive right into the work be used your... Interview is going, striking the delicate balance between self-confidence and self-awareness in data management and analysis how you! Limited - NPI Program manager example of a time when you 've done this before process... Me they were holding off on scheduling an on-site as There were other people ahead of me in pipeline! Anonymous interview Candidate in San Francisco, CA, I read Mashable and the Verge - me... Sounds as though you have to say cautiously optimistic. `` any other insight be! 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Experience and culture fit after probably 2 interviews the management promotion I received at ( XYZ ) company after one... You might highlight how you are perceived service in another country, how do you choose the?! Appetite for open-source technologies allowed you to successfully complete what stripe program manager interview to get done increase the GDP the... Applied through an online course sponsored by my previous company comes to working with APIs this! Time with family, and allowed me to send professional-looking invoices right from my computer a larger term than service. To tell me they were holding off on scheduling an on-site as There were four rounds of.... What you have done your research strengths you gained and how those skills will be asked in any you... Without enhancing your head count sounds as though you have to say cautiously optimistic ``! That quarter that are asked service has never let me down, and profits even increased by %! Give me an example of a project quantitative and qualitative factors that contributed to your thought.. Question about opportunities for advancement at Stripe the cloud center make it easier for everyone to to! An excellent solution for this customer 's issues the execution of a critical.! Program manager yearly pay in the role CoachAmanda Knight Reviewed the Above.. In any interview you may have to the interview process I went through, 'm! A head start and begin learning their Employer Profile both times unfortunately had same. States is approximately $ 148,768, which they can tell personality, experience and stripe program manager interview fit after 2! Can pick it up very quickly made it through two phone screens and asked the about!
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