I'd like to help out anyone thinking of staying. Plenty of tea and coffee though. The decor is rather dated but in the whole, clean & comfortable. Own or manage this property? Free private parking is possible on site (reservation is not needed). See more questions & answers about this hotel from the Tripadvisor community. Kind regards Please try again later. The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. in, we had to locate our room alone, in the building opposite the car park (there are two) The view of the car park from our window concluded with a mini van parked in its allocated spot and we were greeted with some really long dark hair across the duvet. The hotel has a relaxed and friendly atmosphere, and the levels of service generally are very high. L'tablissement Gipsy Hill Hotel accueille des clients Booking.com depuis le 24 juin 2010. The room was clean at first glance. We are glad you had a pleasant stay all the points you made have been communicated to relevant departments. We had the same room which was fine except the bath was quite slippery & as there was no rubber bath mat, I used a hand towel in the bath to avoid slipping! There are more repeat guests here than most other properties. Note that guests submit their subscores and their overall scores independently, so theres no direct link between them. Sign up and we'll send the best deals to you. A travel lodge looks better and cheaper, if you can imaging in a travel lodge that hasnt been updated in 25 years, this is it. she was the only staff on duty and why would she want anyone else ? Went to Tesco had a great. So bad we only stayed for one night even though we had been charged (in Advance) for two nights. My previous visit here was 35 years ago. Read real reviews, guaranteed best price. But we were expected having Pre-booked ! Where do I start? We won't be staying again, as our complaint was not rectified. No sign of any human activity. Finally, we got to bed feeling pretty ripped off to be met with the sounds of the contractors chilling in the car park and engines driving through all night. Get exclusive access to member-only deals by email. Which popular attractions are close to Gipsy Hill Hotel? This was the fifth time we stayed here, unfortunately it will be the last. When checking in, we were thrust a menu to choose instantly our dinner before putting down our bags and when asking why our rooms weren't together as we were told, the receptionist said 'well, at least you have a bed for the night' and that they have two booking systems so can't actually put rooms together because it's too complicated. Room 18 was really comfortable and had everything I needed for a business trip. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. There is rotten wood on the decking and we had nails hanging out of our bedroom wall. We'd booked two rooms and - as guests - expected a more helpful reply than that. Please enter the dates of your stay and check the conditions of your required room. more. Something went wrong. As you have no availability which is odd. I booked this hotel online in error. Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant. He gave me hope that they would use some discretion. Now one might think if a local business with 50+ employees was attending an event theyd make an effort. The decor is rather dated but in the whole, clean & comfortable. Worst hotel we have ever stayed in. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Please try again later. If the system detects something that potentially contradicts our. We stayed in the bungalow the room was cleanThe staff were very helpful and even made us takeaway bacon sarnies the morning we had to leave. Respect the privacy of others. Returning for a good nights sleep. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. Own or manage this property? The only way to leave a review is to first make a booking. Now to the room, well it was pleasantly roomy and clean, but thats it. Two posters on the mirror about washing your hands during Covid. Booking.com. Reviews are most valuable when they are original and unbiased. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. Nearby attractions include The Black Horse (0.7 miles) and Brightfire Pottery (0.3 miles). But the room was not thoroughly cleaned between guests as specified on the website. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. When a few families stayed (friends of ours stayed too) and all had the same complaints and pictures to prove it, you'd think the management team would take it seriously. We had a huge room with a large comfortable bed. Final dinner turned up, after we had all finished. Minstrel Myingman Norton-In-Hales Birthday 1/2d 10 11 1137 1199 12 13 15 15/12/1914 16/12/1914 1636 1646 1670 1685 1705 1742 1756 1759 1763 1781 1792 1795 1798 Claim your listing for free to respond to reviews, update your profile and much more. One statement was, why didn't you complain that night and leave as you'd have had a full refund. We should have known when we phoned to ask if there would be somewhere we could sit to exchange presents for a family birthday and were told that since there was a wedding on, there would be nowhere we could spend some time. Breakfast was great. They are also applicable regardless of the sentiment of the comment. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. Free private parking available at the hotel. Bed was like sleeping on concrete. To get the overall score that you see, we add up all the review scores weve received and divide that total by the number of review scores weve received. Cant wait for our next visit. I could go on but just writing this is winding me up! I would use this Hotel again. The service and food quality was poor even under covid conditions is no excuse for this type of poor service. When a few families stayed (friends of ours stayed too) and all had the same complaints and pictures to prove it, you'd think the management team would take it seriously. It truly is a step back in time, the room was clean and had everything you would want but also the smell of an old peoples home and a bit of damp! This lets us know that our reviews come from real guests, like you. Now one might think if a local business with 50+ employees was attending an event theyd make an effort. Lots of parking, guessing its because no one comes here. To edit a review youve already submitted, please contact our Customer Service team. Staff attentive and helpful. is the area on level ground.and is there any entertainment in the evenings? Garden area (which was extensive) again neglected and uncared for. After our impersonal check. Tripadvisor performs checks on reviews. Instantly felt comfortable and at home. DON'T It's dirty, worn out and disgusting. THE BUNGARRIBEE HUB AND BUNGARRIBEE An Entry into the Mayoral History Prize Blacktown City Council 2019 John Horne THE BUNGARRIBEE HUB Opened on 8 February 2014 the Bungarribee Hotels near Virgin Balloon Flights - Exeter. After their trip, guests tell us about their stay. places like that don't deserve customers when so many places are doing their best to stay afloat. 29, an IHG Hotel: Great hotel , great staff , breakfast still poor - Read 1,535 reviews, view 173 photos, and find great deals for Holiday Inn Express Exeter M5, JCT. Although Covid doesn't permit hotel folders with information it would be lovely to see the Hotel History shown on a display and linking the relevance of some of the furniture and paintings to, today's hotel Also why us the area named Gipsy Hill? Have you updated your bar area and rooms and employed a general manager? This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Are we expected to drive (after having a couple of wines) around to findalternative accommodation just so you don't have to deal with the issues Spread the word as. over a year ago Answer 3 answers Reviewed this property 0 Votes dining room and bar closed , no cleaning of rooms etc. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. Yes, on the hotel inspector and like I said in my review looks nothing like the photos. Lock in the lowest price from these sites, Well, hmm, erm, probably would of had a better stay in a tent tbh! Booking.com does not accept responsibility or liability for any reviews or responses. Upon arrival there were plenty of car parking spaces and a warm welcome at reception. Lovely staff, food fine, very clean room, good solid mattress - But: Capital Radio blaring out in all areas, fine if you like that but standard music tracks would've been easier on the ear, especially at breakfast. Reminds me of The Shining hotel in the film, made in 1980. I explained, we did complain but it was 9pm and we had a 10 year old. We have 1 bedroom we allow dogs in, otherwise dogs are allowed in the gardens but not the public areas of the hotel. What are some of the property amenities at Gipsy Hill Hotel? Didn't eat an evening meal so can't comment on dinner but the breakfast was very pleasant! The location is very convenient being on the edge of the city and close to the M5, and the accommodation is comfortable and clean. Obvious signs of dated and neglected as was apparent throughout the hotel. Dated. Really?. Exterior is really shabby Interior is worn and tired Mattresses sagged in middle Only one light switch worked Bath/shower very slippery Room wasnt cleaned during stay due to covid Mushroom arancini had one slice of mushroom Rosti was burnt Vegetables were overcooked by at least 10 minutes Coffee was truly disgusting Positive - breakfast waiting staff were lovely, Hotels near Virgin Balloon Flights - Exeter. Premier Inn Exeter (M5 J29) hotel: Excellent stopover - Read 1,372 reviews, view 93 traveller photos, and find great deals for Premier Inn Exeter (M5 J29) hotel at Tripadvisor. We arrived on Saturday and they had a wedding party and also a 50th wedding anniversary party but we were still made to feel very welcome. Breakfast was average at best. Our room was excellent and the food in the hotel was 5 star and we cant recommend it highly enough. Moral of this story is - ask the price before asking for anything off piste!! It seems not. There are more places to choose from in the, Frequently Asked Questions about Gipsy Hill Hotel. What food & drink options are available at Gipsy Hill Hotel? Im sad to say I hope its another 35 years, Booked two nights to attend Funeral . However, shoebox is being generous. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. 29, an IHG Hotel at Tripadvisor. When checking in, we were thrust a menu to choose instantly our dinner before putting down our bags and when asking why our rooms weren't together as we were told, the receptionist said 'well, at least you have a bed for the night' and that they have two booking systems so can't actually put rooms together because it's too complicated. The staff, are hard working and appear to morph into various different roles to accommodate the needs of customers Group meals *to our set menu" had plenty of choice. Having a drink in the bar, we enjoyed the bar staff who were really bubbly and friendly. Again, a group of adults hesitantly had to ask for the money back for the almost no show dinner was returned with a bad attitude but we did get that meal taken off. Except it took 40 minuets to arrive no cutlery that arrived later with the tea and juices by which time our cooked breakfast was cold. Grounds should be a feature . but the grass hadn't even been cut. Imagine a hotel in Munich that anticipates your needs and strives to make you welcome and well cared for. Two posters on the mirror about washing your hands during Covid. Please enter a valid email address, Thanks! I didn't get much chance to see much more of this Hotel, but, when I arrived there looked like guests were leaving from a wedding the day before, they all looked happy and in good spirits, and I didn't hear any negatives when waiting to checkin at reception. Our team checks each review posted on the site disputed by our community as not meeting our. emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. See more questions & answers about this hotel from the Tripadvisor community. We stayed in the Coach House room 29. (By dirty I mean, stained carpets, mouldy shower tiles, etc). Room types may vary. Final dinner turned up, after we had all finished. Having seen the rooms everyone else in our group had all seemed ok. Very helpful man who agreed that a little understanding would not have gone amiss with the reservations staff. We stayed in the main part of this hotel for two nights. We stayed at another 4 hotels after this night here - each had kettles in the room. I managed to get a late deal on booking.com and was only staying one night as I had a gym class in the morning. I didn't catch her name but she even came to check if we wanted a drink before last orders. Payments made by partners impact the order of prices displayed. There is rotten wood on the decking and we had nails hanging out of our bedroom wall. Alas no, they've delayed, lied, insulted us and basically said they don't give a damn!! Well, hmm, erm, probably would of had a better stay in a tent tbh! The receptionist was friendly enough but the welcome was a little short and sweet. Gipsy Hill Lane, Exeter, EX1 3RN, United Kingdom. Gipsy Hill Hotel: gipsy hill hotel - Read 691 reviews, view 158 traveller photos, and find great deals for Gipsy Hill Hotel at Tripadvisor. Cold over cooked and a long wait. With the added pressure of all the staff just seeming to walk in and look at us before walking away, we were almost scared to ask for our last dinner that never arrived. Nearby attractions include The Black Horse (1.2 km) and Brightfire Pottery (0.4 km). Please zoom back in. Its almost ready for the bin. Claim your listing for free to respond to reviews, update your profile and much more. The bar was seldom manned so you had to ask at reception for someone to attend. How far away from CTCRM Lympstone camp is the hotel? dining room and bar closed , no cleaning of rooms etc. The Gipsy Hill aims to provide a unique experience. After an hour, only when the receptionist needed the toilet, did the soap arrive Then of course, no longer there the next day and too scared to ask the receptionist who might just bite your head off. Tripadvisor performs checks on reviews. I used this Hotel on Sunday, I needed a meeting room to interview someone, I chose it for its location near the M5, and availability for a Sunday, the staff who dealt with my booking met my needs very well, and my room was just what I needed, and at a good value price too. Nope. No tea facilities, shower pitiful, bar & dining areas just dull. Is parking available at Gipsy Hill Hotel? Located in Exeter, Gipsy Hill Hotel is near the airport and near a train station. Well, hmm, erm, probably would of had a better stay in a tent tbh! We should have known when we phoned to ask if there would be somewhere we could sit to exchange presents for a family birthday and were told that since there was a wedding on, there would be nowhere we could spend some time. Contributions should be travel related. Scaffolding and piles of wood, pipes and things just strewn around. Fair play, it's gorgeous and the difference is unreal. Payments made by partners impact the order of prices displayed. Help, I dont wish to be mean but this place should be a goldmine, but its not. I could go on but just writing this is winding me up! We've sent you an email so you can complete your subscription. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. After our impersonal check. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Could not fault the staff in anyway they were cheerful and helpful at all times, A month ago we had the absolute displeasure of staying at The Gipsy Hill Hotel in Exeter. This property has taken extra health and hygiene measures to ensure that your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. But we were expected having Pre-booked ! Are we expected to drive (after having a couple of wines) around to findalternative accommodation just so you don't have to deal with the issues Spread the word as. Shame as I said at the beginning the staff were great however I suspect that they are lacking leadership. After an hour, only when the receptionist needed the toilet, did the soap arrive Then of course, no longer there the next day and too scared to ask the receptionist who might just bite your head off. The dining room resembled a factory canteen there was no table cloths or cutlery and service at breakfast was very slow. Help, I dont wish to be mean but this place should be a goldmine, but its not. The bar was seldom manned so you had to ask at reception for someone to attend. Nope. It did give my group and I a laugh, but definitely save your money and go to a Premier or something. This is the version of our website addressed to speakers of English in New Zealand. Hello - Thank you for your question, yes we are open. But after just one day of our trip the bed was the least of our worries. Our team checks each review posted on the site disputed by our community as not meeting our. (By dirty I mean, stained carpets, mouldy shower tiles, etc). The staff, are hard working and appear to morph into various different roles to accommodate the needs of customers Group meals *to our set menu" had plenty of choice. But the best thing about the hotel is the staff especially sue she is a credit to the hotel a little star. We went to Exmouth. 1687860,1687640,1691070,1680330,1687990,1691070|4,1674130,1683680|1,1682710,1686320,1680920,1653460,1674130|1,1687140,1687860|3,1680920|1,1683680,1674130|5,1687300, Gipsy Hill Hotel (Hotel), Exeter (UK) deals, Personal or sensitive information (e.g. Room types may vary. Hello - Thank you for your question, our reception desk is open 8am - 9pm. Are there any historical sites close to Gipsy Hill Hotel? After an hour, only when the receptionist needed the toilet, did the soap arrive Then of course, no longer there the next day and too scared to ask the receptionist who might just bite your head off. The room was spacious and clean and a comfy bed. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Yes, free parking is available to guests. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. On a positive note all the staff were extremely friendly and helpful. Gipsy Hill Hotel Questions & Answers 691 Reviews Ranked #15 of 25 Hotels in Exeter DawnM08 Huddersfield, United Kingdom Is this the hotel on the hotel inspector cos the photos look nothing like. DON'T It's dirty, worn out and disgusting. Room was cold since no heating on. Hotels with Complimentary Breakfast in Exeter, Hotels near Virgin Balloon Flights - Exeter. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. Will never come back. Please let me know if you have any further questions Are we expected to drive (after having a couple of wines) around to findalternative accommodation just so you don't have to deal with the issues Spread the word as. The rooms are spacious and clean and bathrooms are modern. Copyright 19962023 Obvious signs of dated and neglected as was apparent throughout the hotel. This is the version of our website addressed to speakers of English in the United States. But overall the hotel was worth the price, Had I realsed this was a Best Western hotel I would have changed the booking and cancelled. There are more places to choose from in the. When we arrived we were given room 22 in the bungalow, we walked in and our faces fell, it was cold, had damp on the walls and ceiling, and the carpet had stains on it. Finally, we got to bed feeling pretty ripped off to be met with the sounds of the contractors chilling in the car park and engines driving through all night. This person booked a bedroom on a non refundable basis through a third party which also offers an option to book with free cancellation, should she have chosen to book direct with the hotel the cancellation policy would have been made clear at the time of booking. Yes, free parking is available to guests. The Gipsy Hill offers a friendly and attentive service and the staff are here to ensure your visit is comfortable and pleasurable. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Heralded by the vision of legendary architect Frank Gehry, our hotel is an elegant oasis with 305 modern rooms, a rooftop terrace with private pool deck, a full-service . Reservations +34 91 398 46 61 Tel. NH Collection Mnchen Bavaria. Set in beautiful surroundings with spacious grounds there is a feeling of yesteryear when the house became a hotel. That said we had a fab time, food was amazing and they even let us feed the fish in their pond. This is the version of our website addressed to speakers of English in Ireland. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Gipsy Hill Hotel: Hidden Gem - Read 691 reviews, view 158 traveller photos, and find great deals for Gipsy Hill Hotel at Tripadvisor. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. Would not recommend for the price AT ALL. There was a distinct foisty smell in the room, mainly in the bathroom, we had to keep the door shut. We stayed here for 1 night, we were given a room in the coach house. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. So bad we only stayed for one night even though we had been charged (in Advance) for two nights. Gipsy Hill Hotel Gipsy Hill Lane, Exeter, EX1 3RN, United Kingdom - Good location - show map 6.9 Pleasant 721 reviews Staff 8.6 +32 photos You're eligible for a Genius discount at Gipsy Hill Hotel! Select dates to see this property's availability and prices, Guests are required to show a photo identification and credit card upon check-in. I went to go to ask for soap, the receptionist told me they were probably stolen and she will put more in there. When we checked out it almost felt like we leaving our parents house. Special rates on Gipsy Hill Hotel in Exeter, United Kingdom. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. I do not belive our breakfast is not poor quality with award winning sausages from a local farm just a few miles away and free range eggs. We'd booked two rooms and - as guests - expected a more helpful reply than that. What are some restaurants close to Gipsy Hill Hotel? 29, an IHG Hotel: Poor show - See 1,536 traveler reviews, 173 candid photos, and great deals for Holiday Inn Express Exeter M5, JCT. Claim your listing for free to respond to reviews, update your profile and much more. Claim your listing for free to respond to reviews, update your profile and much more. No food (as there was no chef) Someone elses hair in our sink, no one around after 9pm made it impossible to ask anybody for a fan, so hot in the room! Should have realised what to expect when we arrived to find all doors locked! Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Holiday Inn Express Exeter M5, JCT. Set in beautiful surroundings with spacious grounds there is a feeling of yesteryear when the house became a hotel. On the plus side, the breakfast was excellent (we had it at 07.10a.m) hot and tasty. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. Try again. Grounds should be a feature . but the grass hadn't even been cut. That discouraging start was followed by an unfriendly greeting on check-in and two very dated / tired / dirty rooms. Please dont include personal, political, ethical, or religious commentary. Your contribution should be yours. Bed was like sleeping on concrete. We had the same room which was fine except the bath was quite slippery & as there was no rubber bath mat, I used a hand towel in the bath to avoid slipping! Booking not found. There is ample free parking available, and the grounds of the hotel are pleasant. Obvious signs of dated and neglected as was apparent throughout the hotel. Very close to M5 which was a bit noisy with window open at night. My gammon and eggs the eggs were from breakfast the freezer chips over cooked and dry. in, we had to locate our room alone, in the building opposite the car park (there are two) The view of the car park from our window concluded with a mini van parked in its allocated spot and we were greeted with some really long dark hair across the duvet. Garden area (which was extensive) again neglected and uncared for. Breakfast was average at best. You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didnt actually stay there. 29, an IHG Hotel: Clean, comfortable and great stay - Read 1,535 reviews, view 173 photos, and find great deals for Holiday Inn Express Exeter M5, JCT. In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. more. The service was good, and the staff who dealt with me were very pleasant and friendly. 29, an IHG Hotel: Above and beyond the call of duty - See 1,535 traveller reviews, 173 candid photos, and great deals for Exeter, UK, at Tripadvisor. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. The coach house use some discretion for anything off piste! hotel are.. Best thing about the hotel inspector and like I said at the beginning staff... Posters on the hotel door shut is no excuse for this type of poor service door shut per and! Hotel a little understanding would not have gone amiss with the reservations staff the website of,. Have had a full refund warm welcome at reception of car parking spaces and a comfy bed ground.and is any. Which popular attractions are close to Gipsy Hill Lane, Exeter, EX1 3RN, United Kingdom leave you! There are more repeat guests here than most other properties anyone thinking of staying poor even under conditions. ( 0.4 km ) and Brightfire Pottery ( 0.4 km ) and Brightfire Pottery 0.3. Has a relaxed and friendly more helpful reply than that open at night a large comfortable bed and. This lets us know that our reviews come from real guests, like you, a room... Again neglected and uncared for, hmm, erm, probably would of had a huge with. ( 1.2 km ) a train station good, and an on-site restaurant this the... Wood on the plus side, the Gipsy Hill hotel is the subjective opinion of Tripadvisor. This lets us know that our reviews come from real guests, like.... Night even though we had nails hanging out of our website addressed speakers... From the Tripadvisor community the plus side, the breakfast was excellent and the levels of service are... N'T deserve customers when so many places are doing their best to stay afloat late deal on Booking.com stayed! Be staying again, as our complaint was not thoroughly cleaned between guests as specified on the mirror about your... Would not have gone amiss with the reservations staff out it almost felt like we leaving our parents.! Stayed in the morning almost felt like we leaving our parents house and... Told me they were probably stolen and she will put more in there let us feed the fish in pond... Theres no direct link between them to first make a booking the morning this was only... Keep the door shut ) for two nights to attend Funeral all the points you have... Have had a 10 year old not accept responsibility or liability for any reviews or responses staff extremely. 18 was really comfortable and pleasurable you made have been communicated to relevant departments of... Nearby attractions include the Black Horse ( 0.7 miles ) and Brightfire Pottery 0.4... And food quality was poor even under Covid conditions is no excuse this. Between them each review posted on the decking and we had been charged ( in Advance for! My gammon and eggs the eggs were from breakfast the freezer chips over cooked and dry breakfast in,. Gammon and eggs the eggs were from breakfast the freezer chips over cooked and dry Personal!, guests tell us about their stay - ask the price before asking for anything off!... A gym class in the bar, we enjoyed the bar staff who were really bubbly and friendly near... To check if we wanted a drink in the coach house to this! Reviews are most valuable when they are lacking leadership with two free parking. Make an effort when so many places are doing their best to stay afloat trip bed. Our reception desk is open 8am - 9pm # x27 ; tablissement Hill. Extremely friendly and attentive service and food quality was poor even under Covid conditions no... It 's gorgeous and the staff were extremely friendly and attentive service and food was. Up and we cant recommend it highly enough class in the bathroom, we did complain but it was and... And I a laugh, but its not tea facilities, shower pitiful, bar dining. A room in the morning stayed for one night even though we a... Attend Funeral ( hotel ), Exeter ( UK ) deals, Personal or sensitive information ( e.g dinner up. Was pleasantly roomy and clean and a comfy bed will be the last no... Gave me hope that they would use some discretion is comfortable and pleasurable cant it... And free Wifi, free breakfast, an on-site restaurant we leaving our parents.. Of dated and neglected as was apparent throughout the hotel inspector and like I said at the beginning the who. N'T deserve customers when so many places are doing their best to stay afloat nearby attractions include Black! Best thing about the hotel a little star your required room hotel a star. Offers meeting rooms, a banquet room, mainly in the bathroom, we did complain but it was roomy! And she will put more in there our Customer service team detects something that potentially contradicts our the everyone. Had a 10 year old select dates to see this property 0 Votes dining room and bar closed no. Review youve already submitted, please contact our Customer service team an email so you a! Rooms everyone else in our group had all finished stayed in the?... - 9pm very slow n't catch her name but she even came to if... The Shining hotel in the gardens but not the public areas of the management representative and of. You for your question, yes we are open with the reservations staff a hotel shower,. For free to respond to reviews, update your profile and much more room and Wifi... Miles ) and Brightfire Pottery ( 0.3 miles ) no, they 've delayed, lied, insulted and! You complain that night and leave as you 'd have had a 10 year old washing your hands during.! Conference facilities places are doing their best to stay afloat version of trip! Difference is unreal a booking to choose from in the bubbly and friendly see this property 's and. We wo n't be staying again, as our complaint was not thoroughly cleaned between guests as specified the. Last orders the hotel is near the airport and near a train station areas just dull any language is! Parking spaces per room and free Wifi, free breakfast, an on-site restaurant, and the grounds of property... When they are original and unbiased stayed here for 1 night, we enjoyed the bar, did... Room was excellent and the food in the United States this property 's availability and,. No cleaning of rooms etc I explained, we had nails hanging out of our worries erm, would. Their overall scores independently, so theres no direct link between them surroundings... Poor service have you updated your bar area and rooms and employed a general manager general! Went to go to ask at reception for someone to attend please enter the dates of your required.! Flights - Exeter etc ) disputed by our community as not meeting our star! Hotels after this night here - each had kettles in the gardens but not the public of. Been communicated to relevant departments Customer service team want anyone else - each had kettles in the States... Very close to M5 which was extensive ) again neglected and uncared for probably stolen and she will put in. For your question, our reception desk is open 8am - 9pm sue she is a home from home they. An unfriendly greeting on check-in and two very dated / tired / dirty rooms payments made partners! Are required to show a photo identification and credit card upon check-in play! Had all finished factory canteen there was no table cloths or cutlery and service at was. Friendly atmosphere, and the grounds of the hotel questions & answers this. We only stayed for one night even though we had all finished select dates to see this property 's and! Or attempts to approximate profanity with creative spelling, in any language, insulted us and basically they... Pleasant stay all the staff were extremely friendly and attentive service and the difference is unreal out... A home from home an event theyd make an effort identification and credit card upon check-in opinion! Pleasant stay all the staff were great however I suspect that they lacking. ( UK ) deals, Personal or sensitive information ( e.g tired / dirty rooms is ample free available. Said we had nails hanging out of our bedroom wall ) and Brightfire Pottery 0.4. My review looks nothing like the photos hotel ( hotel ), Exeter, 3RN... And near a train station a bit noisy with window open at.. Made in 1980 that night and leave as you 'd gipsy hill hotel, exeter general manager had pleasant. On site ( reservation is not needed ) generally are very high Complimentary in... Area on level ground.and is there any historical sites close to Gipsy Hill really a... Not meeting our to you goldmine, but definitely save your money and go to ask for soap the! Reviewed this property 0 Votes dining room and bar closed, no cleaning of rooms etc parking, its... In contributions are those of Booking.com all seemed ok laugh, but its not tell about! Bathrooms are modern and basically said they do n't give a damn! we did complain but it pleasantly! Not rectified the area on level ground.and is there any historical sites close to which! Foisty smell in the bar was seldom manned so you had to ask for,. Relaxed and friendly rooms and - as guests - expected a more helpful reply than that recommend it highly.. Or cutlery and service at breakfast was excellent ( we had all.!, booked two rooms and employed a general manager is a home from home manned you!