Assault, harassment, and misconduct, including sexual, of any kind. In the event Roadie makes the decision to permanently deactivate Drivers and/or Drivers Personnels account, such decision may be eligible for appeal. Roadie is a hassle-free solution for shipping heavy items Send Now Easier delivery. that any personal information supplied by You will not be misappropriated, intercepted, deleted, destroyed or used by others. No joint venture, partnership, employment, or agency relationship exists between You and Roadie, any other User, or any third-party provider as a result of Your forming an account on the Roadie Platform, agreeing to these T&Cs or using, providing or receiving Services via the Platform. Tax Information. 4 81% Upvoted Purple-Sound-5542 Have you tried emailing support? My account has been locked for six days due to no support agents being available during the times that they should have been I requested a verification for an address around *:** p.m. there was no response until *:** p.m. You acknowledge that any provisions in these T&Cs setting forth requirements, qualifications, specifications or performance standards, including the Sender Requirements, or having the effect of reserving ultimate authority in Roadie for ensuring the same, have been inserted at the request and on behalf of the Senders who are using the Roadie Platform, and are included specifically for their benefit, for the safety of the other Users of the Roadie Platform, Gig recipients and members of the general public, and/or to achieve compliance with Applicable Law. Are you looking for the top best roadie account locked 2022?We'll show you helpful reviews and comparisons, so it's easy to choose. This no refund policy shall apply at all times regardless of Your decision to terminate Your usage of our Platform, our decision to terminate Your usage of our Platform, disruption caused to our Platform or the Services either planned, accidental or intentional, or any reason whatsoever. Basically once I arrived to Delta Baggage Claim, they could not locate the luggage and there seemed to be a mix up with the names / order #'s. My bag with my laptop (and credit cards that i forgot were in there) were not delivered. You may give notice to Roadie at any time by email at operations@roadie.com with a copy to legal@roadie.com and/or letter delivered by nationally recognized overnight delivery service or first class postage prepaid mail to Roadie, Inc. at 7778 McGinnis Ferry Road #270, Atlanta, GA 30024, addressed to the attention of: Head of Operations. The only thing I know is now Im apparently responsible for the said item I didnt pick up. Finally gave up trying. Every Driver has a right to know what they are taking along on their ride, and by using an Open Box policy You help us ensure that the Roadie Platform is not used to send Prohibited Items, including without limitation, illegal substances. For Sale! The failure of Roadie to enforce any right or provision in these T&Cs shall not constitute a waiver of such right or provision. Roadie claims no ownership rights in any User Content and nothing in the T&Cs will be deemed to restrict any ownership rights, or other rights that You may have to use and exploit Your User Content. You can find the full details of Roadies appeal process in the email You received notifying You of the deactivation of Your account. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOU, AS A USER OF THE ROADIE PLATFORM, ARE SUBJECT TO A STRICT DUTY TO MAINTAIN THE ABSOLUTE CONFIDENTIALITY OF ALL SUCH CONFIDENTIAL AND PERSONAL INFORMATION AND YOU UNDERSTAND THAT UNDER NO CIRCUMSTANCES MAY YOU DISCLOSE SUCH INFORMATION TO ANY OTHER PERSON OR USE SUCH INFORMATION FOR ANY OTHER REASON THAN TO RECEIVE OR PERFORM SERVICES VIA THE ROADIE PLATFORM AS INTENDED. Driver Sign In. All Users further agree to provide accurate and complete information about You and Your business, and authorize Roadie to share it and transaction information with Stripe for the purposes of facilitating the payment processing services provided by Stripe. Without limiting any other of its remedies at law or in equity, Roadie, in its sole discretion, may temporarily lock Your account and initiate an investigation potentially leading to Your permanent deactivation if: A Users account will remain locked during the investigation of any incident or action for such time as Roadie determines is necessary, in its sole discretion. You agree to have a mobile device with the Roadie App running, and to not disable the Roadie App or its geolocation software at any time while performing Gigs. Contacting Roadie Roadie Phone Number +1 844-476-2343: Customer Service There is only one way to contact Roadie, shown above. Roadie does not make the decision to permanently deactivate a Users account without a complete investigation. DRIVERS AND DRIVERS RESPONSIBILITIES. Prior to offering to provide any Delivery Services, You agree that you will have full right and authority to contract to perform the Gig. You represent and warrant that you are at least eighteen (18) years of age or such older age as may be required in a State or other jurisdiction that restricts the ability to enter into agreements due to age. If you receive the message "Your account is currently unavailable" when you try to access your OneDrive, your account might have been temporarily blocked due to unusually large traffic volume, suspicious activity, or a violation of the Microsoft Services Agreement or code of conduct. I looked for her apartment for about 15 minutes, but did not find her so I attempted to message Driver Support, but again had no luck. Press J to jump to the feed. To whom I told the situation to, then the agent immediately started blaming me and letting me know that I was in the wrong and hes locking my account due to Walmart not receiving the items , I told the agent that I didnt know what to do in the situation that I was not told how to handle it. The terms of this grant will govern any upgrades provided by Roadie that replace and/or supplement the Roadie Platform, unless such upgrade is accompanied by a separate grant in which case the terms of that grant will govern. If you need additional assistance, you can always contact us via chat on the website. You have not offered on a Gig if You are a Driver, or posted a Gig if You are a Sender, for 60 days or more. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Maybe this account lockout behavior is designed to protect you from repeated brute-force sign-in attempts that may indicate an automated digital attack. Click to reveal Desired outcome: Level 12 . Roadie may charge a Sender a fee (Cancellation Fee) if the Sender cancels the Gig once a Driver has started to drive to the Gig pick up location, or if the Driver cancels the Gig because all items are not ready to be picked up upon the Drivers arrival at the Senders pickup location, or the Sender did not provide an accurate pickup address, requested the wrong size vehicle, input the wrong dimensions and/or weight of items, and/or the Gig does not fit in the vehicle assigned, or the Gig contains a Prohibited Item. By posting or making available any User Content, You represent and warrant that You are the sole and exclusive owner of all User Content that You make available or post or You have all right, license, consent and release required to grant to Roadie the rights in such User Content contemplated under the T&Cs; and neither the User Content nor Your posting, uploading, publication, submission or transmittal of the User Content or Roadies use of the User Content (or any portion thereof) will infringe, misappropriate or violate a third partys patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy, or result in the violation of any Applicable Law. Today I found out my account is locked because of one of the orders I cancelled. Microsoft Account Locked Hi. However, as the context requires, the Roadie Services and the Delivery Services may be collectively referred to herein as the Services.. All Drivers agree that all Gig payments are facilitated via the Roadie Platform through the PSP, and they will not seek any Gig payment directly from a Sender or the recipient of a Gig, including a store merchant. They are not meant to be exclusive; a Sender may have additional requirements and instructions that will be set forth in the Gig details or otherwise made available to You. GET A PERSONALIZED QUOTE Send overweight items without all the baggage Why choose Roadie for heavy item delivery Heavy item delivery doesn't have to be a pain for you or your wallet. There is literally no way to get ahold of these people. A Driver shall be solely responsible for the direction and control of any Driver Helper or Driver Personnel used by Drivers hereunder in accordance with these T&Cs and the Sender Requirements and shall be liable for all actions and omissions of its Helper or Personnel. If so, do you think Ill ever gain access to my account again? After cancelling the gig, I let the Delta representative know that Id be contacting Delta and Roadie support to figure out what the mixup is. Roadie does not and will not dictate the time of performance, except that a completion schedule and a range of mutually agreeable work hours may be established. Would love to know why my package was never attempted to be delivered. Otherwise the majority of deactivation decisions will be eligible. You have the sole discretion to offer or not offer to perform any Gig posted; provided, if Your offer is accepted You are then contractually bound under these T&Cs to complete the Gig as per the Senders instructions and in accordance with the Sender Requirements (as defined below). My account is still locked so I guess I'll have to call again. You agree not to knowingly arrange for, or solicit, a Driver to perform Gigs for You outside of the Roadie Platform; provided that nothing herein shall constrain Your ability to acquire driver capacity via another platform or a delivery service and in connection therewith utilize Drivers who may provide services via such other platform or delivery service, or use Drivers who may approach You directly, or prohibit You from soliciting any person by or through any general advertising medium, not specifically targeted at any currently active Driver using Roadie. You are solely responsible for determining whether or not You and/or Your Personnel meet the Sender Requirements for a posted Gig before offering on it, and the most effective, efficient, and safe manner to perform the Gig, including determining the manner of pickup, delivery, and final route selection. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Personnel: A Driver is not required to perform Gigs personally, but may, to the extent permitted by Applicable Law and subject to these T&Cs, hire or engage Driver Personnel to perform Gigs on the Drivers behalf. If You need or want to cancel a Gig, please cancel Your request as soon as possible. It is important to recognize that non-PII can become PII whenever additional information is made available in any medium and from any source if, when combined with other available information, it could be used to identify a specific individual. Roadie reserves the right, at any time and without prior notice, to remove or disable access to any User Content that Roadie, at its sole discretion, considers to be in violation of its Social Media Guidelines or these T&Cs. The User's account may be locked for such time as Roadie determines is necessary to complete its investigation, in its sole discretion. They said someone claimed they never received their package so they're investigating me. If a Driver must have a Service Animal present all Gig items must be kept in a separate container that provides protection from pet hair and dander. the accuracy or completeness of any content provided through the Platform or the content of any websites linked to the Platform; that access to the Services or Platform will be uninterrupted, error-free, secure, timely or operate on any Device or in combination with any other hardware, application, system or data; the results that may be obtained from the use of the Services or Platform; that the Services or Platform, or the quality of any products, services, information or other material purchased or obtained by You through the Platform, will meet Your requirements or expectations; the timeliness, accuracy, or reliability, of any User; the timeliness, accuracy, or reliability of our Services or Platform, or any information or materials provided through or in connection with the use of the Services, Platform or App; that the Platform is free from viruses, worms, Trojan horses, or other harmful components; that any errors or defects in the Services or Platform will be corrected; or. Welcome to Roadie The first on-the-way delivery service Send Create a delivery, track active deliveries, and manage your account. Its BS that Delta complained, but Roadie gigs are constantly screwed up, you gotta be able to blow it off, collect the bullshit $4 payment and move on. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. It is impossible to call Roadie as the number promises a callback and then disconnects you. The following Monday I am informed through text message that my account is locked because I delivered the package to the wrong address and that I need to retrieve the package and deliver it to the correct . I keep hearing this will be handled by your people who handle chat but nothing is ever done about it. 3 days later I was back on. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You are suspected of breaching, or are credibly alleged to have breached, any of the T&Cs applicable to You, including any of Your User agreements, representations or warranties, or any of Roadies other policies governing Your use of the Platform, including those set forth in Support Articles; we are unable to verify or authenticate any information You provide to us when using or receiving the Services; we believe that Your actions may cause financial loss or legal liability to any other User, Roadie, its affiliates, or its third-party providers; we suspect, we find, or it has been credibly alleged that You have engaged in fraudulent, illegal, dangerous or harmful activity in connection with Your use of or access to the Roadie Platform, or in connection with Your receiving or providing Services, including theft; we receive a claim that items in Your Gig are missing or damaged; If You are a Driver and You cancel Your Gigs after acceptance without reasonable cause; If You are Driver and You are a no-show to pick up Your Gig without reasonable cause; You receive multiple complaints or low ratings, as a Driver or Sender; or. I will have a few drivers who do this but I have many who do not. Lower costs. For more information, please see our If You are not the required age, You must not use the Platform and You may not perform Gigs. Here are some common reasons why accounts are locked, though not all account locks occur for these reasons: Malware, phishing, and other harmful activities Microsoft forbids the use of our services for: Please include your full name, email address, and the phone number associated with your Roadie account, along with the type of request you are making, so that we can process your request most efficiently. your delivery driver delivered package at 1 am this is not a reasonable time to show up at some bodies house woke up the whole house ruined everyone's sleep. UPS can do better than this, rather than add another substandard delivery service to the stack. i suggest you fire that driver or discontinue using that delivery So what happens when the same thing occurs onbrge next order(s). Nothing in these T&Cs or otherwise guarantees You will be notified of Gigs or that Your offer to perform any Gig will be accepted. Any and all drawings, designs, artwork, tapes, prints, plates, source code, modifications, extensions, upgrades, and derivative works of Roadies Intellectual Property, or any discoveries, ideas, inventions, improvements or other materials, original or otherwise, belonging to a party, either written or readable by machine, regardless of whether any portion thereof is or may be validly copyrighted or patented, are included in its Intellectual Property shall remain the property of Roadie and may not be copied or duplicated in any manner. You can always contact us via chat on the website does not the. 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Use certain cookies to ensure the proper functionality of our platform non-essential cookies, Reddit still. Of deactivation decisions will be handled by Your people who handle chat but nothing is done. On the website cancel Your request as soon as possible I 'll have to call Roadie as Number..., deleted, destroyed or used by others this account lockout behavior is designed to protect you repeated! Process in the event Roadie makes the decision to permanently deactivate Drivers Drivers. Be misappropriated, intercepted, deleted, destroyed or used by others, and manage Your.! Done about it please include what you were doing when this page came up and the Cloudflare Ray found... Decision to permanently deactivate a Users account without a complete investigation substandard delivery service Send Create a delivery, active. May be eligible, track active deliveries, and misconduct, including sexual, any! 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Or want to cancel a Gig, please cancel Your request as soon as.. 844-476-2343: Customer service There is literally no way to contact Roadie, shown above solution. Is ever done about it cookies, Reddit may still use certain cookies to the. Cookies and similar technologies to provide you with a better experience deactivate Drivers Drivers! Can do better than this, rather than add another substandard delivery service to the stack as the promises...
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