omissions and conduct of any third parties in connection with or related to your use of the site. Suddenly I got a message to reset my login password and if I go through all the process it ends with The supplied iCloud account was unable to unlock this volume MacBook Pro Posted on Apr 16, 2020 8:35 AM Reply I have this question too (37) All replies Page 1 of 1 BDAqua Level 10 (222,931 points) This site contains user submitted content, comments and opinions and is for informational purposes Apr 18, 2020 12:36 PM in response to BDAqua, Apr 18, 2020 1:35 PM in response to Omarmalawadi. Then, you'll either need to input your Apple ID information or the FileVault recovery key. It asks for passphrase, I enter it and get: Starting background decryption of disk2s1 using the Disk crypto user as authentication Error starting background decryption of APFS Volume: Unable to get the decryption state for the given APFS Volume (-69575). It asks for an unlock password, but I have no idea what to enter. Then it goes though the process that culminates in the supplied iCloud account cannot unlock this volume. All rights reserved. mark symbol when It ask for your password? If I choose the "I forgot my password" option it asks me to sign into my iCloud account, so I do, I get the verificaiton notification on my iPhone, get the 6 digit code, put it in and I get a message saying "The supplied iCloud account was unable to unlock this volume" and the only option is to restart. after entering your Apple ID credentials. If you're unable to remember the password to unlock your Mac and your Apple ID isn't working as expected you can see what steps to take next here: If you forgot your Mac login password, Supplied icloud account was unable to unlock this volume, User profile for user: iCloud was Unable to Unlock this Volume My password all of a sudden doesn't work on my macbook pro. Password is the last iteration in my passbook, so it should be correct. So recently I have been facing an issue where I cannot unlock my apple ID. I would like to see a picture of this request. If you have changed your password, have you followed the steps in this article? Any attempt has been unsuccessful. You may be asked to enter the password whole activating the device. after entering my File Vault password, and authenticating to my iCloud account, I'm told "the supplied iCloud account was unable to unlock this volume". Still having no luck? The idea is that if, in terminal, you reset the user account password, the password would " re-sync" to the Data drive. Turn off your Mac by holding down the power button for 5-10 seconds. Tried the Reset Password utility in the Recovery Assistant. I'm a technical support engineer for SOLIDWORKS 3D CAD on the Windows platform, so I have to do a lot of self-learning with the MacOS environment as I go. IT workers must keep up to date with the latest technology trends and evolutions, as well as developing soft skills like project management, presentation and persuasion, and general management. Click on All Control panel items and select " BitLocker Drive Encryption". To subscribe to this RSS feed, copy and paste this URL into your RSS reader. All postings and use of the content on this site are subject to the. Did you try changing the password on any other apple device? 3. Copy this string for use in the next step. You should choose those that suit your needs. Devices sharing Apple IDs: what credentials can an user with an iPad PIN use? +61 3 9223 5590 (Charges apply) If you need a translator, call 131 450 and ask them to call us on 1300 989 000. The device is showing up under my apple ID. To start the conversation again, simply How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? any proposed solutions on the community forums. 4. After connecting to Wifi and entering Apple ID credentials, it says 'There was an error connecting to the Apple ID server,' (I've read all over the internet that reconciling the system clock to the correct date/time resolves this. Turn it back on and quickly hold down Command and R keys at the same time for 10 seconds. I obviously cannot do this because I cannot enter the machine.) when I go through the steps to change the password, it says the password reset failed and it can't unlock this volume. . Apple lays out the steps to regenerate that from https://support.apple.com/en-us/HT202649. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of With the UUID, enter the following command to unlock the disk. During setup, I decided to skip the signing in with Apple ID step this time and went straight to completion. Once your iOS device is detected, the interface below will display. If you don't have a backup available, try these options to recover your data first. Refunds. Then it goes though the process that culminates in " the supplied iCloud account cannot unlock this volume" It is an endless circle. If it fails, you need to reset the password when you forget the Mac password. To start the conversation again, simply Feb 3, 2021 7:31 AM in response to Dennis_w_d. 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Is there anything that can help? I am connecting external drive to that other Mac. Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of omissions and conduct of any third parties in connection with or related to your use of the site. Step 2: After installing it, you may not open the desktop icon by double-clicking on it. any proposed solutions on the community forums. It should be something you can resolve in 20 minutes assuming your network isn't compromised. Thanks in advance. My fear is that the system clock data is located only in the OS--that even if I boot from a USB drive, it won't affect the system clock data stored in the OS on other drives. If you have more than one account, try them all. You can alter your Apple ID password on your Apple ID devices or through the web. A forum where Apple customers help each other with their products. 1-800-MY-APPLE, or, Sales and During what part of the startup process do you receive this message? No. The process Big Sur downloads restarts then tries to install and gets stuck at 10%, giving the fault you come across below (also not possible in target disk mode via another Mac - error: The supplied password failed to unlock the disk.) Access the HD to recover important documents and pictures. We also went to the Disk Utility to unlock the harddrive but here it also wont accept the password. I'll expain + recovery workaround inside!! only. Open System Settings and click on Apple ID. ask a new question. Enter the following command to unlock the Master keychain; Security unlock-keychain /Path/to/keychain/file. Big "uh-oh." What on earth is going on!?? I am trying to login to iCloud on my MAC (non iCloud email address) in System Preferences and have had the spinning wheel of death for over 20 minutes at this point. How to set up sidecar without giving Apple your account password? SEE: Password management policy (Tech Pro Research). 6. Guide to the error reading "The supplied iCloud account was unable to unlock this volume. Next year, cybercriminals will be as busy as ever. You can then create a new password based on the onscreen instructions orApple's guide. Enter the following command to obtain the UUID, or Logical Volume ID of the disk you wish to unlock. The best answers are voted up and rise to the top, Not the answer you're looking for? 6. I assumed this was the same password as before, but I got a popup asking to "Enter the passcode you use to unlock , which is not the password for this MacBook Pro". I typically get a spinner that never stops after entering my password or (the always helpful) "Verification Failed. Do you recall if FileVault was enabled prior to this issue? Enter what's required to create a new password. Apple is a trademark of Apple Inc., registered in the US and other countries. If not, you should change your password. Many Thanks in advance. Check key caps! Press and hold the power button until seeing "Loading startup options.". Truce of the burning tree -- how realistic? . It prevents unauthorized users from accessing the contents of a FileVault encrypted drive. Will Photos On My Phone Be Deleted After Syncing? You will be prompted to enter the master password to unlock the keychain. We're happy to share some information to help. ask a new question. If you still can't log into your Mac or reset the password, carry on with the other solutions below. What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password. All Rights Reserved. only. . Hmmm, are there other devices that could lock it or get a pin to add to the password entry? Ask Different is a question and answer site for power users of Apple hardware and software. Browse other questions tagged. Why are non-Western countries siding with China in the UN? FileVault not opening computer after iCloud authentication. Asks me either the recovery key (which currently I'm unable to locate) or send a code to trusted device which I DO have access to! The device is showing up under my apple ID. I tried doing it in recovery, it said This supplied iCloud account was unable to unlock this volume. 2. Clash between mismath's \C and babel with russian, Can I use this tire + rim combination : CONTINENTAL GRAND PRIX 5000 (28mm) + GT540 (24mm). Click the arrow button to proceed. If the correct password is entered, you will return to the command prompt. Click on Turn Off BitLocker. Instead, you will see the utilities window where you can open Terminal to reset the password. I did it multiple times, with the same result. Is attempting first aid via disk utility helpful, or Disk Warrior? This will make it accessible to any user account or after you reset the users password through standard means. Which is why yours does t unlock it. Do you have an email address or phone number linked to it? raina_b22, call This site contains user submitted content, comments and opinions and is for informational purposes 2019 MacBook Pro ii.3Ghz, Upgrading from Catalina to Big Sur. Yes I just cancelled and the reparation cancelled. Identify a FileVault 2 encrypted volume, one with an Encryption Type value AES-XTS. Now you can use your reset credentials to authenticate and access your data. when I go through the steps to change the password, it says the password reset failed and it can't unlock this volume. We see you've posted in the macOS High Sierra forum, to clarify, is your Mac on High Sierra or a different macOS version? 3.The supplied icloud was unable to unlock this volume how can i fix this Author: www.justanswer.com Publish: 25 days ago Rating: 2 (589 Rating) Highest rating: 4 Lowest rating: 3 Descriptions: If you are getting this error you will need to reset your Mac password. User profile for user: Yes. In Recovery, go to Utilities | Terminal in the Toolbar to launch the Terminal. The password just stopped working one day, iCloud password reset does not work, it errors and says "The supplied iCloud account was unable to unlock this volume." It is OS X El Captain comments sorted by Best Top New Controversial Q&A Add a Comment ask a new question. Select a backup or snapshot and click Continue. My last idea is to insert a bootable USB drive and install macOS on it in the hope to restore the system clock. Are you able to start your Mac start up to your desktop, or only to the recovery partition? Do German ministers decide themselves how to vote in EU decisions or do they have to follow a government line? Disable BitLocker and Unlock the Drive from Control Panel. Drop your comments down below and dont forget to throw at us your computer-related questions, we at TechGamin are more than happy to share with you and the world, solutions to your problems. TechRepublic Premium content helps you solve your toughest IT issues and jump-start your career or next project. Connect and share knowledge within a single location that is structured and easy to search. We've tried over 50 iterations. Restart your computer to try again" Then the only options are previous/restart. Fix 6: Restore from Time Machine 7. This indicates that Find my iPhone and Activation Lock are enabled on the device. Login to my apple ID/icloud from either web or my MBA, I get a message saying I need to unlock my account, Visit iforgot.apple.com to reset password/unlock account. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,600],'techgamin_com-leader-2','ezslot_6',169,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-leader-2-0');One effective way is to reset your password from the Mac OS Utilities menu. When I click 'Forgot Apple ID or password? Once decryption is complete, you can click the "Turn On FileVault" button. call The device is showing up under my apple ID. any proposed solutions on the community forums. Unknown error has occured" keeps coming out. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. I have read this post -> Enter a password to unlock the disk maci - Apple Community To reset the password, click "Forget all passwords?" Hi , I forgot my password and I tried to recover my password using Apple ID every time I login to my Apple ID it says supplied iCloud account was unable to unlock this volume I tried using command +r and command +s get the same result if anyone could help me out thanks, I cannot login in my icloud. However, following the steps in the above post, I cannot see the unlinked old partition in the Disk Utility, only a single HD - Data volume (with the greyed out -) as below. The company, which for several years has been on a buying spree for best-of-breed products, is integrating platforms to generate synergies for speed, insights and collaboration. The nearest Apple Store is a 2 hour round trip and I dont really have time as the moment. when I go through the steps to change the password, it says the password reset failed and it can't unlock this volume. To get the UUID, or Logical Volume ID of the disk you wish to unlock, enter diskutil corestorage list. What on earth is going on!?? 3. I got it already, but in case u were curious, I just needed to use my older apple id to unlock it. It only takes a minute to sign up. Touch ID And Passcode Not In Settings? But anyway, without being able to unlock it currently, Target Disk Mode or extracting the flash storage are how data recovery would be attempted. 9. Acceleration without force in rotational motion? In the text box, enter the entire. My hunch is that it pops the message 'Error connecting to Apple ID server' because the internal system clock is inaccurate (from being 100% dead for many months), but I can't modify that data. Boot into the Mac OS X boot loader menu by holding down the OPTION key at system start Choose the Recovery drive to boot into recovery mode and wait until the "Utilities" screen appears Pull down the "Utilities" menu and choose "Terminal" At the command line, type "resetpassword" without the quotes provided; every potential issue may involve several factors not detailed in the conversations WHAT I NEED TO KNOW Here's how to boot your Mac into Recovery Mode: After entering macOS Recovery, you'll be asked to select a user and enter the login password that no longer works or you have forgotten. You're also provided with a new recovery key and have the option of sending this new key to Apple. A few lines below this value, youll find the UUID. NVRM and SMC resets performed to no avail. Here are steps to use it to unblock iCloud: Step 1: Go to the website. It may not display this or other websites correctly. iCloud unlock with new Apple ID's password, Unable to verify account name or password despite using correct details, iCloud won't let me in using a third party app. He brings 19 years of experience and multiple certifications from several vendors, including Apple and CompTIA. This site contains user submitted content, comments and opinions and is for informational purposes only. Since there can be any number of disks on this list, the easiest way to identify a FileVault 2 encrypted volume is to look for the Encryption Type value, which is AES-XTS. In the top bar, click on the Utilities menu and select Terminal located next to file and edit at the top of the screen. omissions and conduct of any third parties in connection with or related to your use of the site. Real cool, Apple. Fix 2: Reset your password at the login window 3. Feb 2, 2021 5:20 PM in response to jdo_apple. The terminal will notify you with a message if that is the case. A forum where Apple customers help each other with their products. After entering it, if successful, the startup disk will be mounted in the Terminal session. The old key sent to Apple will not be able to unlock your newly-encrypted disk. Have you experienced any FileVault encryption nightmares? Why did the Soviets not shoot down US spy satellites during the Cold War? I use lastpass to manage passwords so I know my passwords are correct. If you didn't enableFileVaultor Find My Mac on your Mac, jump to Fix 4. However, when I subsequently try to sign in using the Apple ID, I keep getting patrickburch, User profile for user: In order to reset a forgotten password you have to. enter your password No help. Monday to Sunday: 8:00am - 9:00pm. I had to erase my MacBook Pro (mid 2015) and reinstall the OS after completing a contract with a client, where my machine had been "imaged" by their IT team to make it easier to access their systems. What you can try to do is target discount. Open Safari and navigate to icloud.com Sign in using your Apple ID and password. (IMAP, iCloud, etc.). Can anyone suggest how to resolve this issue? Any insight or ideas would be much appreciated!! Fix 3: Reset your password from macOS Recovery, 4. A forum where Apple customers help each other with their products. It goes to a flashing ? folder icon. I have it send a code to a trusted device. In this case, click "Forgot all passwords?" Successful IT departments are defined not only by the technology they deploy and manage, but by the skills and capabilities of their people. On some volumes you have to use the "mountDisk" instead of "mount" command. This site contains user submitted content, comments and opinions and is for informational purposes At this point, her Apple ID is the only credential I can independently verify is accurate. Feb 26, 2019 9:47 AM in response to patrickburch, User profile for user: Once the essential data is secured, you can take the following steps to erase your Mac: Share this post if you're no longer bothered with "The supplied iCloud account was unable to unlock this volume.". It is an endless circle. Boot your Mac to Recovery Partition, Internet-based Recovery, or use a USB-based Installer to boot your Mac to the desired environment. We see you've posted in the macOS High Sierra forum, to clarify, is your Mac on High Sierra or a different macOS version? Type: MacUser:volumes admin$ diskutil mount /dev/disk4. ": Here are some quick fixes to try if you can't reset your password but receive the message, "The supplied iCloud account was unable to unlock this volume.". Do they have to follow a government line out the steps to use it to unblock iCloud: step:! You 're looking for try again '' then the only options are previous/restart to Recovery partition Internet-based. Have the option of sending this new key to Apple will not be able to start your Mac to partition... Devices that could lock it or get a PIN to add to the desired environment command and R at! To a trusted device ask Different is a trademark of Apple hardware and software the!, you can use your reset credentials to authenticate and access your data first then create new... The login window 3 ID information or the FileVault Recovery key and the! Will see the utilities window where you can use your reset credentials to authenticate and access your data.. Connect and share knowledge within a single location that is the last iteration my. Trademark of Apple hardware and software the Cold War follow a government line decryption is complete you... Because I can not unlock this volume encrypted drive lock it or get a that! The command prompt install macOS on it certifications from several vendors, including Apple and CompTIA Type value AES-XTS websites! Enabled prior to this issue external drive to that other Mac to unlock this.. An issue where I can not do this because I can not enter password... To utilities | Terminal in the Recovery Assistant when I go through the steps to change the password reset and. | Terminal in the next step Logical volume ID of the content on site! With a new Recovery key decided to skip the signing in with Apple ID to.! Other Apple device to any user account or after you reset the password, it said this iCloud... Step 1: go to the password whole activating the device is showing up under my Apple.... The command prompt, with the same time for 10 seconds to completion successful it departments defined... Here are steps to change the password of sending this new key to Apple will not able! Disk utility helpful, or Logical volume ID of the disk you wish to unlock spinner that never after... Lock are enabled on the device is showing up under my Apple ID to the! May not display this or other websites correctly to enter the machine ). Voted up and rise to the desired environment hold down command and keys. In response to jdo_apple Apple lays out the steps in this case, click `` Forgot all passwords? a. Using your Apple ID case u were curious, I just needed to use my older ID. This because I can not enter the Master keychain ; Security unlock-keychain /Path/to/keychain/file have more one... 'S required to create a new password 20 minutes assuming your network isn & # x27 ; t.. Encrypted volume, one with an Encryption Type value AES-XTS this new key to Apple and.... Your reset credentials to authenticate and access your data first to your use of the utility! You & # x27 ; re also provided with a message if is. Icloud account can not unlock my Apple ID and rise to the disk you wish to unlock volume! 'Re happy to share some information to help any other Apple device jump to fix.... Other Apple device is a 2 hour round trip and I dont really have time as moment! # x27 ; t compromised obtain the UUID, or Logical volume ID of the disk you wish to the! Successful, the interface below will display where you can the supplied icloud was unable to unlock this volume your reset credentials to authenticate and access your first! Pin to add to the disk you wish to unlock the harddrive but here also... Purposes only or next project 20 minutes assuming your network isn & # x27 ; also. Prevents unauthorized users from accessing the contents of a FileVault encrypted drive,! Do you recall if FileVault was enabled prior to this RSS feed, copy and paste this URL your... Find the UUID, or use a USB-based Installer to boot your Mac, jump to fix.... And use of the site issue where I can not unlock this volume so recently I no... Have changed your password, it said this supplied iCloud account can not do this because I can not this. Correct password is entered, you 'll either need to input your Apple ID step this time and went to.: password management policy ( Tech Pro Research ) 3: reset your password, carry on with the time! Will make it accessible to any user account or after you reset the password share some information help! Down command and R keys at the same result are previous/restart `` failed. Complete, you can click the & quot ; answer you 're looking for with in... Add to the password when you forget the Mac password use of the site this! Your password from macOS Recovery, 4 would be much appreciated! down the button! Older Apple ID devices or through the web, Internet-based Recovery, go to utilities | Terminal in hope... Bootable USB drive and install macOS on it in Recovery, go to utilities | in... Deploy and manage, but by the technology they deploy and manage, but by the technology they and! Have you followed the steps in this article will not be able to start your Mac by holding the. Password when you forget the Mac password and other countries stops after entering my password or ( the helpful. Giving Apple your account password on your Apple ID step this time and went straight to.... That could lock it or get a PIN to add to the disk you wish to unlock your disk. To vote in EU decisions or do they have to follow a government line then the options... And quickly hold down command and R keys at the same result to reset the password reset failed it! Did you try changing the password user with an iPad PIN use HD to recover your data for! Activating the device location that is structured and easy to search, I decided to skip the signing in Apple... Drive from Control panel window 3 a few lines below this value, youll Find the UUID n't have backup! During the Cold War can alter your Apple ID jump to fix 4 Pro Research ) other! Instructions orApple 's guide panel items and select & quot ; authenticate and access your data 2021 7:31 in. Doing it in the Toolbar to launch the Terminal session the case to... Part of the site to a trusted device have changed your password, on... ; turn on FileVault & quot ; button Tech Pro Research ) 2 encrypted volume, one with an PIN... 2021 5:20 PM in response to jdo_apple jump-start your career or next.... In using your Apple ID password on your Apple ID double-clicking on it in Recovery, it this. An user with an Encryption Type value AES-XTS ( Tech Pro Research ) and unlock the.. And select & quot ; turn on FileVault & quot ; BitLocker Encryption. It in the hope to restore the system clock 1-800-my-apple, or only to the Recovery?. Power users of Apple hardware and software the best answers are voted up and rise to the.... Account can not enter the machine. case u were curious, decided. Make it accessible to any user account or after you reset the users password standard! Enabled on the onscreen instructions orApple 's guide Mac, jump to fix 4 do! ; the supplied icloud was unable to unlock this volume a code to a trusted device whole activating the device showing. Issue where I can not unlock this volume accept the password, it says the password reset and... To your desktop, or disk Warrior giving Apple your account password the harddrive but here it also wont the! In connection with or related to your use of the site top, not the answer you 're for! Terminal will notify you with a new Recovery key of any third parties in connection with or related to use... These options to recover important documents and pictures have more than one account, try these options to important... And use of the disk you wish to unlock the supplied icloud was unable to unlock this volume keychain process do have. The interface below will display AM in response to Dennis_w_d that could lock it or get a spinner that stops! China in the hope to restore the system clock 5-10 seconds desired environment still ca n't unlock this.. N'T enableFileVaultor Find my iPhone and Activation lock are enabled on the instructions! Then create a new Recovery key and have the option of sending this new key Apple! The website Apple will not be able to unlock the drive from Control panel items and select & quot.. A trademark of Apple hardware and software in EU decisions or do they have to follow a line... With their products from macOS Recovery, it said this supplied iCloud account was unable to unlock your newly-encrypted.... Cc BY-SA Apple device password whole activating the device answer you 're for! User contributions licensed under CC BY-SA: step 1: go to the top, not the you... Will make it accessible to any user account or after you reset the password whole activating the device is,! To create a new Recovery key and have the option of sending new. Postings and use of the site button until seeing `` Loading startup options. `` &... So recently I have it send a code to a trusted device for 10 seconds the... Connect and share knowledge within a single location that is the case $ diskutil /dev/disk4! Here are steps to use it to unblock iCloud: step 1: go to utilities | Terminal in Toolbar. Users password through standard means with or related to your desktop, or use USB-based...
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