All units shipped by freight (XB-504 and Cabo Cruiser) will incur a flat rate of $200 per unit additional shipping charger. Atlas. Returned units are subject to an inspection and restocking fee of 20% from the original purchase price.The refund will be issued in an average time frame of 2 -3 weeks after we receive, inspect and process the returned unit. The battery should not have a percentage of nominal charge retention of 60% or less. ):5000 Grams. The merchandise must arrive complete, including warranty cards, manuals, accessories, promotional material, and in the original packaging. We will send you the tracking information within 24 hours to the email address you provided when checking out. The liability of ELECTRIC WHEELS hereunder is expressly limited to the replacement of goods complying with this warranty or at the sole discretion of ELECTRIC WHEELS to the repayment of an amount equivalent to the purchase price of the product in question. To be eligible for a return, your item must be unused and in the same condition that you received it. RETURNS IN STORE :Avoid shipping charges and receive a refund more quickly by returning your items to any AmericanElectric store within the United States. After the driver signs, you sign also. Green Bike Electric Motion LLC warrants that all new Green Bike Electric Motion LLC electric Bicycles and main components therein sold by an authorized Green Bike Electric Motion LLC retailer are warranted to the original retail purchaser against manufacturing defects in materials and/or workmanship for a period of one (1) year from the date of original retail purchase. You can wake the cells up by following these steps: Another reason for your battery to not charge is a faulty charger, but this is much more rare. To be eligible for a return, the item must be unused, free from dirt, dust, or any fragrances, and in the same packaging and condition that you received it, Subject to a 25% restocking feeCustomer pays shipping both ways, No returns, except in EXTREME cases of breakage/malfunction, Please email us with TRACKING NUMBER after you send your return by emailinginfo@qualisports.us, To return your product, you should mail your product to. Please include all paperwork, parts, and accessories. If your item is on back order or unavailable, we will void the pre-authorization and reach out to you via e-mail. Bikonit would arrange for and cover the return shipping fees. Provide us with a phone number where you can be reached by customs when your product arrives. After the 24thmonth, Battery replacement will be for full retail amount. See section on Canada for more info. Configuring. 5. Contact our customer service department for more information. All products sold through dealers must be returned to the original seller. Shipping fees will be at the expense of the purchaser. The dispatcher will let you know what dates they have available. You should also immediately contact ELECTRIC WHEELS Customer Service representative atservice@ewheelsdealers.com. Below is a link to each manufacturer warranty we carry. Battery. Suite F108, Irvine, CA 92618 USA. Call: 0120 4324000, +91 9555995119/9555895119 (9:30AM to 6:30PM) Home. Easy to swap batteries is one of the many advantages of owning a JupiterBike. If you havent received a refund yet, first check your bank account again. This will help determine shipping damage vs usage or disassembly damage. If the item wasnt marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Once received, your battery is tested at our repair center to check . Refunds will be issued within 2-3 weeks of the companys receipt of the returned item. You need to be at the delivery address during the delivery window to receive and sign for the item. Here at Olympicbreeze.com, it is our responsibility to provide our customer with the best product warranties in the industry. Noises or vibrations generated by rotating parts, such as pedals, front and rear hubs, steering system, shock absorbers and cassette or free wheel, that do not affect general functions. It's. Now $589.99. This can be done by contacting Bikonit Customer Care via the support ticket service@bikonit.com . This group is for Jupiter, Tequesta, Jupiter Island, Palm Beach Gardens, Hobe Sound and Stuart Buy, Sell & Trade Personal Items. Apply. NAKTO does not sell second-hand bikes. bubble wrap, Styrofoam peanuts, cardboard dividers, etc.) Labor and shipping is not included. X-Treme does not cover any labor charges for transfer of bicycle components from original frame to replacement frame. We dont guarantee that we will receive your returned item. 4 if you have questions or problems with this procedure. Please always know and abide by your local laws pertaining to electric bikes. Import duties, taxes, and charges are not included in the item price or shipping cost. The battery is rated for 800 charging cycles before it should be replaced. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us atorders@electricbyke.com. All Jupiter Electric Bikes will use the same procedure to replace the pads. Upon an approved return , the customer would be eligible for a 100% refund of the purchase price , and not subject to the 5% processing fee. We do not refund original shipping charges for goods that are refused for delivery at customs. Shipping cost is determined by 4 factors: ground, freight, delivery location, and zip code. Some part orders and freight shipments are subject to ship the following business day if the order is placedafter 11 am. The battery compartment is under the seat, it takes a standard CR2025 battery. All other components and add ons such as racks will have a one year warranty (Carry bags have no warranty). Please note that where free shipping is offered it applies only to shipments within the continental and contiguous 48 United States. Wildsyde frames & forks are covered by a 2 year limited manufacturers warranty from original date of purchase. It's okay if you're a bit over. Please contact our Technical Support Department at 885-997-7297 or email us atnaktousa@gmail.com for return/replacement instructions. We will not offer warranty service to second owners. On the other hand, if parts are needed, they are available at retail price from AmericanElectric. Lifetime technical support is provided to each customer that purchases an X-Treme Bicycle. Describe the damage accurately. If you receive a refund, the cost of return shipping will be deducted from your refund.Depending on where you live, the time it may take for your exchanged product to reach you may vary.If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. EXIDE XPLORE (12XL5L-B) - A power-packed VRLA Battery that comes with a 48 month warranty. As the buyer, it is your responsibility to find out that information before you order. My Jupiter Bike Will Not Power On EMAIL US: SUPPORT@OLYMPICBREEZE.COMCANCELLATIONSYou can cancel your order free of charge up to 48 hours after the order was placed and if the order has not been physically shipped.All unshipped orders canceled after 48 hours are subject to a $40 administration fee.If your order has been shipped, a standard return procedure applies.Refunds will only be issued to the original credit card that you use when placing your order.EMAIL SUPPORT@OLYMPICBREEZE.COMDAMAGED MERCHANDISEIn the event of damage to your product in shipping, please contact support@olymipcbreeze.com to arrange for replacement and pick-up of the damaged items. If you dont see the email with your tracking number in your inbox, please check your spam folder as well. 73,492 in India. Follow these steps to return an Oversized Item: If you have assembled the product, dissemble it before shipment using the original protective packaging materials. Shipping fees may apply. Wildsyde reserves the right to replace or repair at their desecration any part or component deemed to be defective and covered under warranty. We will deduct all additional fees (original & return) resulting from refused international shipments from your refund. In the event that there are manufacturing defects that cannot be repaired with reasonable effort, a request for replacement of the E-bike must occur within 30 days of receiving it. Please be prepared to supply the order number and item number from your original confirmation e-mail, as well as your e-mail address and phone number. AmericanElectric Miami HQ2649 Park LaneHallandale FL 33009. This warranty covers manufacturer defects and defaults only. _______________________________________________________________. Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us. With 750W peak wattage available, riders felt the Sinch delivered plenty of power on demand. Data Sheet. Note to international customers: You are responsible for any and all duties or taxes that may apply. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. REFUND METHODS:Refunds will be credited to the original credit card or PayPal account. Failure to pay these fees may result in your future orders being held until the charges are paid in full. All claims to this warranty must be made through QuietKat, Inc., and can be submitted toinfo@staging.quietkat.flywheelsites.com. Riders up to 235lbs were happy with the EB5. We accept a return on products. Straightening Your Brake Rotor (Truing). Incorrect shipping addresses for packages shipping via freight are subject to higher fees and will be determined on individual basis for your particular shipment based on the carrier quote for the necessary changes. For merchandise returned without authorization due to warranty issues or due to dissatisfaction, only 80% of the total amount will be credited back. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred. Olympic Breeze recommends IMMEDIATE inspection, with driver present, to verify damage. Clear All. Includes customs & duties fees. See details - Swagtron E Bike EB7 Replacement Battery Pack 3-4 hours 36V Removable Handle. The warranty will be voided by any of the following circumstances: Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, Led headlights, brake drums or disc rotors and pads etc. 1,000/ Piece Get Latest Price. X-Treme Scooters and it's Distributors are not responsible for the proper or improper use of merchandise sold. Rule of replacement: the frame is replaced with one of the same model. When you return or exchange an item in store, we may require a valid photo ID. Glow Electric Scooter Charger $24.99. In the event of a product return, QuietKat will not accept the return of promotional items associated with that sale. Please inspect the item for any visible damages upon delivery as any damage must be noted on the delivery receipt in order to be eligible for damage claims. Sold Out. Merchandise is not eligible for refund if it has been ridden, worn, used, abused or damaged in any way. X-Treme does not pay the shipping fees to return the batteries to us however we will pay to ship the batteries back to you. Home delivery of freight orders is an additional $50 per order, not per item. and in the original packaging. The bike must be returned to us in perfect condition, unused other than a reasonable test ride of <10 miles, free from dust, dirt and scratches, worn tires and damaged components etc. Always follow care and preventive maintenance procedures. Fees and Charges Related to Refund or Replacement. All return requests must occur by email within 15 days of delivery of the bike, please call or email Wildsyde for a Return Authorization Ph: 970 949 3261 or info@wildsyde.com. Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. All disassembly, repackaging and freight costs are the responsibility of the customer. To make a warranty claim always keep handy the vehicle model, date of purchase, vehicle serial number as well as the order number on our website. Powered by BigCommerce, Replacement Batteries for Permobil Wheelchairs, Jupiter Batteries JB12-100 Replacement Battery, Jupiter Batteries JB12-075 Replacement Battery, Jupiter Batteries JB12-050 Replacement Battery, Jupiter Batteries JB12-012 Replacement Battery, Jupiter Batteries JB12-009F2 Replacement Battery, Jupiter Batteries JB12-007F2 Replacement Battery, Jupiter Batteries JB12-007F1 Replacement Battery, Jupiter Batteries JB12-028HR Replacement Battery. Note any damage to your products on the Bill of Delivery before you and the driver sign-off on the shipment. If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. In all cases, the supplier policy supersedes ours where there are differences. Shipping for a replacement bike is the responsibility of the customer. Always document the condition of your bike with photographs prior to disassembly and prior to closing the carton and shipping. Frame are warranted to be free from defects in material or workmanship for entire life. We will not replace any part damaged by the user. Laws are different in every country and we cannot keep up with them all. A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery. Once the order has shipped, a confirmation email will be sent to the address attached to the order. Replacement batteries and parts are warrantied until the end of the Extended Warranty Period. Failure to use genuine parts or modification with parts that are not genuine will render the warranty invalid. Be responsible and safe when operating your Jupiter Bike. Should you post to your ticket prior to a technician responding, your ticket will be placed at the end of the line. Aside from the information we provide on our website, we also have a customer service team readily available via email or phone to help answer any questions you have at any time. MSRP $895.00 Amazon Save the carton and foam that your bike came in! The bike must be professionally disassembled and packaged in the same manner it was received to avoid damage during transportation. Customer is responsible for the return shipping to the Wildsyde warehouse, in Avon, Colorado. All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. If unit is shipped within 48 states by ground via UPS or FedEx. There is often some processing time before a refund is posted. Deformation or damage of frame due to failure to follow the safety instructions for stem and seat post. Copyright 2023 Replacement Battery Store. Most all orders will ship the same day as ordered if the order is submitted before 1 pm PST. If the customer wants to cancel the order after the shipping label being created, customer will have to bear the shipping cost. For a claim related to shipping damages you must present pictures of the damaged product at the time of the delivery. Check for holes, water stains, and tears. 1 product rating About this product. The battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, or normal wear. Additional charges that come with product failure. $129.99 . Due to the high volume of orders we receive and the speed at which we process these orders, once an order is placed it is generally processed and shipped immediately therefore we have a NO cancellation policy after an order has been placed. All transportation costs and shipping damage incurred while submitting unitsand/or parts for repair or replacement are the responsibility of the original purchaser. (see details below). Modification requires professional knowledge and expertise, and therefore, is recommended that modifications take place only at a licensed retailer. Once the return and exchange authorization is issued we will email you a RMA number and return instructions. Bikonit, 4422 E Airport Dr, Str A. Ontario, CA 917617. Warranty applies to original bicycle purchaser. American Electric reserves the right to deny any return or exchange. Note any damage to the exterior of the carton on the Bill of Lading before you and the driver sign-off on the shipment. something customer buy in promotional) associated with that sale. If you refuse shipment and have not received an RMA Number (Return Merchandise Authorization Number) from either electricbyke.com or the manufacturer of your product prior to refusing shipment (aka, All orders shipped to the continental United States ship FREE. Full directions for changing the battery can be found in the user manual, or online by clicking your bike below, then clicking User Manual. If you need to exchange it for the same item, send us an email at. boxes or APO. WE WILL INSPECT EACH BATTERY TECHNICALLY. When you receive your shipment, ask the carrier the following questions: If your delivery doesn't check out, do the following: Prior to completing your order, please ensure your shipping information is correct! 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Inspection, with driver present, to verify damage olympic Breeze recommends IMMEDIATE inspection, with driver present to... Warranty Period pay the shipping fees to accrue that will need paid prior to.! Covered by a 2 year limited manufacturers warranty from original date of purchase order after the shipping cost or... Shipped, a confirmation email will be sent to the order your.... Shipping charges for transfer of bicycle components from original date of purchase the tracking within... Hours to the exterior of the many advantages of owning a JupiterBike should not have a percentage of nominal retention... Paypal account 48 States by ground via UPS or FedEx disassembly, repackaging and costs! Xb-504 and Cabo Cruiser ) will incur a flat rate of $ 200 unit. 48 month warranty re a bit over deduct all additional fees ( original & return jupiter bike replacement battery from... Inspection, with driver present, to verify damage exchange it for the return and exchange authorization is we... To pay these fees may result in your inbox, please check your account. Call: 0120 4324000, +91 9555995119/9555895119 ( 9:30AM to 6:30PM ) Home within 2-3 weeks of Extended... Are not responsible for the return and exchange authorization is issued we will deduct all additional (. Or workmanship for entire life or exchange with 750W peak wattage available riders... Customer is responsible for the return and exchange authorization is issued we will you. With one of the carton and foam that your bike with photographs prior to disassembly and to...: import duties, and accessories shipments are subject to ship the following business day if the order placedafter... X-Treme does not pay the shipping cost something customer buy in promotional ) with. Replacement battery Pack 3-4 hours 36V Removable Handle customer Care via the support ticket service @.. Them all service to second owners service representative atservice @ ewheelsdealers.com on order. For return/replacement instructions warranted to be eligible for a replacement bike is the responsibility the... Exchange it for the same model freight ( XB-504 and Cabo Cruiser ) will a!
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